// crisp alternative
The Crisp alternative
that answers chats by itself.
Skip the 'Pro tier' upsell — AI ships standard.
Crisp vs Agentbot at a glance
- Crisp has deep feature surface (multilingual, co-browsing, sub-feature pages for everything) and a real free tier — but the free tier caps at 2 seats and basic chat, and the AI lives behind Pro / Unlimited paywalls.
- Agentbot is free during open beta with no seat cap and the AI included by default.
- If you're a 1–2 person team that wants Crisp's free chat-only experience, the free tier is fine. The moment you need a third agent or want the AI on, Crisp's bill jumps.
Feature comparison
| Feature | Agentbot | Crisp |
|---|---|---|
| AI included in base product | ✓ | Pro / Unlimited only |
| Free tier seat cap | Unlimited | 2 seats |
| Knowledge-base RAG | ✓ | ~ |
| HMAC-signed webhooks | ✓ | ~ |
| Multi-site from one dashboard | ✓ | yes (with paid plan) |
| Co-browsing with visitors | ✕ | ✓ |
| Multilingual widget UI | partial (English-first) | yes (10+ languages) |
| Tickets filed by AI | ✓ | ~ |
| Mobile (PWA) + web push | ✓ | yes (native apps) |
| Competitor comparison pages | ✓ | ✕ |
Pricing: Crisp's real cost vs Agentbot beta
Crisp's free tier is real but tight: 2 seats max, chat-only, no AI. Pro is $25/seat/month and Unlimited is $95/seat/month. AI ships on Pro and up. Agentbot's beta is $0 with unlimited seats and the AI included; post-beta pricing will keep a meaningful free tier that doesn't gate AI behind a per-seat upsell.
Where Agentbot wins
- AI is included in the free tier. Crisp gates the chatbot to Pro ($25/seat) and the full AI agent to Unlimited ($95/seat).
- No seat cap on the free tier. Crisp caps free at 2 seats; Agentbot beta lets you add the whole team without upgrading.
- Webhooks are first-class. Crisp's webhook story is thin — Agentbot signs every event with HMAC SHA-256 so you can pipe to any backend.
Where Crisp still wins
- Crisp has been investing in multilingual UI for years — they ship the widget in 10+ languages out of the box. Agentbot is English-first; non-English audiences get a worse widget experience until i18n lands.
- Co-browsing (where an agent can see and interact with the visitor's browser) is a Crisp feature we deliberately don't plan to build. If that capability matters, Crisp wins.
Switching from Crisp
- Step 1
Export your Crisp data
Crisp Settings → Account → Export gives you conversations and contacts. The Helpdesk (Crisp's knowledge base) articles are the most valuable export — download as Markdown and re-upload to Agentbot.
- Step 2
Drop in the Agentbot snippet
Sign up, copy the <script> tag from /dashboard/embed, paste into your site head. The widget is live; no SDK wiring per-page.
- Step 3
Remove the Crisp widget
Delete Crisp's JS snippet (`$crisp` block + the inline script) from your site. The widget vanishes immediately. You can keep your Crisp account alive on free as a fallback while you verify Agentbot is handling traffic correctly.
FAQ
Is Agentbot really free, like Crisp Free?
Yes — and without the 2-seat cap. Crisp's free tier limits you to 2 agents and chat-only (no chatbot, no AI). Agentbot's beta is unlimited seats with the AI included.
When does Agentbot's AI cost extra?
It doesn't — not during beta. When paid tiers land, the free tier will keep an AI quota that covers the kind of volume an SMB or solo founder actually hits, and higher tiers raise the cap. No per-seat AI tax.
Can Agentbot replace Crisp's chatbot scenarios?
For most use cases, yes — and arguably better, because Crisp's chatbot is a node-based scenario builder you have to author by hand. Agentbot's AI reads the page and your knowledge base and generates the right reply without scenario design. If you've built complex multi-branch flows in Crisp, those don't migrate 1:1 — you typically don't need them with an LLM-based agent.
What about Crisp's co-browsing feature?
We don't have co-browsing on the roadmap. If letting an agent see and control the visitor's screen is a deal-breaker for you, Crisp keeps the advantage there.
Is the Agentbot widget multilingual?
The widget UI ships in English today. The AI itself replies in any language the visitor writes in (it handles multilingual conversation naturally), but the surrounding UI strings (buttons, placeholders) are English-only. Crisp's 10+ language widget UI is the bigger advantage if you serve a non-English audience.
How do webhooks compare?
Crisp has webhook events but the developer surface is thin. Agentbot signs every event with HMAC SHA-256 and the payload shape is documented at /docs/webhooks. Verify the signature server-side in three lines, then pipe to Zapier, n8n, Make, or your own endpoint.
Try Agentbot — free during beta.
One <script> tag. No credit card. See all features.
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