Is Agentbot really free right now?+
Yes — 100% free during the open beta. No credit card, no agent cap, every feature unlocked (AI, knowledge base, webhooks, tickets, multi-site). You can install it and run a real support workflow on it today without paying anything.
When does the beta end?+
We haven't set a hard date. When we move out of beta we'll announce it in the dashboard and give early users at least 30 days' notice. Anything you've built (sites, knowledge base, tickets, history) is yours to keep regardless.
What will paid tiers look like?+
We're not finalising pricing while the beta is live, but the principle is: no per-seat tax, no per-resolution charges, and a generous always-free tier so small teams can keep using Agentbot for free.
Will my data move when paid launches?+
No — your account, sites, conversations, tickets, and knowledge base stay exactly where they are. The widget script tag doesn't change. You'll see new tiers in the dashboard; that's it.
Can I export my data?+
Yes. Every conversation, ticket, and uploaded document is yours. We expose a data export from the dashboard, and the widget is one script tag — remove it the second you want to. There's no lock-in.
Do you charge for AI usage?+
Not during beta. We cover the LLM costs while we figure out fair usage limits. When paid lands, AI usage will be metered in the higher tiers but the free tier will keep including a meaningful AI quota.