// live chat for e-commerce
AI knows your product pages, return policy, and shipping zones — pulled live from your site.
E-commerce visitors ask three questions: 'is this in stock?', 'how long does it take to ship to X?', and 'how do returns work?'. Generic live chat tools point them at a FAQ link and hope they read it. The conversion lost to a 4-minute reply delay or a 'check our policy page' deflection is real money. Most chats need to be answered in seconds, not in office hours.
Agentbot's AI sees the URL the visitor is on. If they're on a product page asking 'is this available?', the AI knows which product. If they're on checkout asking about shipping, the AI knows the cart context. No generic 'please specify which product' deflection.
Enable web search and the AI fetches your /returns, /shipping, /faq pages directly. When you update the return window, the next conversation reflects the new policy automatically — no knowledge base re-upload.
Stock checks, shipping ETAs, return windows, sizing questions — the AI handles them and closes the conversation. The team only sees the chats that actually need a human (custom orders, disputes, complex returns).
Drop one line of script into your site head. The widget is live immediately; the AI starts answering once you upload your knowledge base. Full install docs →
<script src="agenbot.vercel.app/w/YOUR_SITE_KEY" defer></script>It installs on any Shopify theme via the standard <script> tag in your theme.liquid head. We don't currently ship Shopify-specific automations like cart-abandonment flows — if those matter, Tidio or Klaviyo are stronger picks. For AI-powered product / shipping / return Q&A on a Shopify store, Agentbot is a clean drop-in.
Not natively today. The AI answers from your knowledge base and your public site content (e.g. fetches product pages live). For order-status lookups that require querying your order database, configure a webhook that the AI's hand-off triggers — a human or your backend can then pull the order and reply.
The AI explains your policy from the /returns page (or whichever document you upload) and offers to file a ticket for the team if the visitor wants to actually start a return. The team picks up the ticket with the full conversation context.
If your shipping page lists zones and timelines, the AI answers from it directly. The AI handles questions in the visitor's language (Spanish, German, French, etc.) — it does not require you to translate your shipping page beforehand.
The AI is always-on. The Availability setting controls the displayed 'online / offline' badge for human hand-offs, but the AI itself responds 24/7 at sub-second latency.
Yes — no credit card, no agent cap, no conversation limit. When paid tiers land, the planned free tier still covers the volume a small store hits comfortably; high-volume stores will land on a paid tier with no per-conversation surprise bill.
One <script> tag. No credit card. See pricing.