// tawk.to alternative
The Tawk.to alternative
that answers chats by itself.
Same forever-free promise, but AI that actually works.
Tawk.to vs Agentbot at a glance
- Tawk.to is genuinely free forever — the price story is unbeatable. The trade-off is dated UX, Tawk branding by default, and AI that exists as a bolt-on rather than the first responder.
- Agentbot is also free during the open beta, with the AI as the default first responder and no Tawk-style hired-agents upsell baked into the experience.
- If price is the only criterion, Tawk wins. If AI quality, branding, and modern webhooks matter, Agentbot is the better fit for small teams.
Feature comparison
| Feature | Agentbot | Tawk.to |
|---|---|---|
| Free tier covers full product | ✓ | ✓ |
| AI is the first responder by default | ✓ | ✕ |
| AI answers from your knowledge base (RAG) | ✓ | ~ |
| No vendor branding on the widget | ✓ | Paid add-on (~$19/mo) |
| HMAC-signed webhooks | ✓ | ✕ |
| Auto-resolves and closes conversations | ✓ | ✕ |
| Multi-site from one dashboard | ✓ | ✓ |
| Tickets filed by AI for async issues | ✓ | ✕ |
| Mobile (PWA) + web push | ✓ | ✓ |
| Hired support agents marketplace | ✕ | ✓ |
Pricing: Tawk.to's real cost vs Agentbot beta
Tawk.to is 100% free, and that's real — the catch is branded by default (paid add-on to remove) and they make money by selling hired chat agents ($1/hr) and virtual assistants. Agentbot is free during open beta with no Tawk-style upsells in the conversation flow. When paid lands, we've committed to no per-seat tax and a free tier that keeps the essentials.
Where Agentbot wins
- AI-first architecture, not a 2018 helpdesk with a chatbot pinned on the side. The AI reads the page the visitor is on, retrieves from your knowledge base, and resolves most chats before anyone on your team reads them.
- No branding on the free tier. Tawk shows "Powered by Tawk.to" unless you pay $19/mo per widget to remove it. Agentbot ships clean.
- HMAC-signed webhooks for every event. Pipe conversations to your CRM, Zapier, n8n, or your own backend without a vendor-specific integration layer.
Where Tawk.to still wins
- Tawk has been around since 2010 and serves billions of chats — the platform stability and 24/7 hired-agent marketplace are things we genuinely do not offer.
- If you literally need a free chat widget and don't care about AI quality or branding, Tawk's free tier is the lowest-friction install on the market.
Switching from Tawk.to
- Step 1
Export your Tawk transcripts
In your Tawk dashboard, go to Settings → Property → Data Export and download conversation history as JSON or CSV. You can keep it as backup or import the highlights into Agentbot as knowledge-base entries.
- Step 2
Drop in the Agentbot snippet
Sign up, copy the one-line <script> tag from /dashboard/embed, paste it into your site head. Takes about 60 seconds — same install pattern as Tawk so this part will feel familiar.
- Step 3
Remove the Tawk script
Delete the Tawk.to embed snippet from your site. The widget vanishes; the data stays in your Tawk export. No phone call, no cancellation flow.
FAQ
Is Agentbot really free, like Tawk.to?
Yes — 100% free during the open beta with no credit card, no agent cap, every feature unlocked. When paid tiers land we have committed to no per-seat tax and a free tier that keeps the essentials.
Does Agentbot show 'Powered by' branding on the widget?
No. Tawk shows 'Powered by Tawk.to' on free accounts and charges $19/month per widget to remove it. Agentbot's widget ships clean on every tier — including the free one.
Can I migrate my Tawk conversation history?
We don't import Tawk JSON exports automatically yet. Past conversations stay in your Tawk archive; new conversations start fresh in Agentbot. If you keep useful FAQs from Tawk transcripts, you can paste them into a doc and upload it to Agentbot's knowledge base so the AI picks them up going forward.
How is Agentbot AI different from Tawk AI Assist?
Tawk AI Assist is positioned as an add-on that helps human agents draft replies. Agentbot AI is the first responder by default — it answers the visitor itself, files a ticket when the question needs follow-up, and only hands off to a human when it cannot help. Most chats resolve before a human reads them.
Does Agentbot offer hired chat agents like Tawk does?
No — that is a real Tawk advantage if you need outsourced staffing. Agentbot's pitch is that the AI handles most of what hired agents would, and your team only gets pulled in when a human is genuinely needed.
Will my data stay mine if I switch?
Yes. The widget is one script tag — remove it from your site and the integration is gone. Conversations, knowledge base uploads, and tickets are exportable from the dashboard. No multi-step cancellation flow, no lock-in.
Try Agentbot — free during beta.
One <script> tag. No credit card. See all features.
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