// blog
Notes from
building Agentbot.
Guides, comparisons, and the occasional thought experiment about AI-first customer support, SMB tooling, and shipping product as a small team. RSS.
- productengineering
Why We Built an AI-First Chat Widget
Why Agentbot ships with the AI as the first responder, not bolted on. What 'AI-first' actually changed in the architecture, and what we'd do differently next time.
May 23, 2026 · Read post → - comparisonpricing
The Real Cost of Intercom for Small Teams
Per-seat charges, per-resolution Fin AI bills, hidden seat creep. What Intercom actually costs an SMB in 2026 — and three cheaper paths.
May 22, 2026 · Read post → - guideai
AI Customer Support Without a Team
How a founder or one-person team can run customer support entirely through AI — what to automate, what to never automate, and a 5-minute setup.
May 20, 2026 · Read post → - guidefounders
Automate Customer Support as a Solo Founder
The founder support trap, 4 things to automate first, 2 things to never automate, and a 30-minute stack-setup checklist.
May 18, 2026 · Read post → - guideinstall
How to Add Live Chat to Your Website (2026 Guide)
A practical 2026 guide to picking a live chat tool, installing the snippet, and configuring it across WordPress, Webflow, Shopify, and custom HTML sites.
May 15, 2026 · Read post → - guidesaas
Live Chat Best Practices for SaaS in 2026
Where to put the widget, what to say first, hours vs always-on, handoff rules, and how to measure live chat without obsessing.
May 12, 2026 · Read post → - guidewebhooksintegrations
Connect Your Live Chat to Zapier, n8n, or Make
The webhook contract (HMAC, payload shape), Zapier / n8n / Make setup walkthroughs, and 5 common workflows people actually wire up.
May 10, 2026 · Read post → - comparison
Tawk.to vs Tidio vs Agentbot — Honest Comparison
A side-by-side honest comparison of the three: pricing reality, AI capability, setup speed, webhooks, and which one fits which team.
May 8, 2026 · Read post →